The Company Casino360 (as defined in the User Agreement applicable to you), offers reviews of online gambling services available in India (collectively, the “Services”). The Company forms part of the Parent company name (the “Group”, “Platform”, “we”, “our” or “us”). The contact details of the different entities of the Group are available under the “CONTACT US” page on our website.
If you are using our platform, your personal information will be governed by our us or our privacy service provider name. No part of the information shared on our platform will be shared with any casino provider enlisted on this website.
The Group provides the Services through the following platforms:
Internet websites, including this website;
Non-downloadable online applications (e.g. flash applications, HTML5 applications, etc.); and
WHAT INFORMATION WE COLLECT?
We collect two types of information from our Users:
The first type of information which we collect is information that identifies or may reasonably identify an individual reasonable effort (“Personal Information”). Personal Information which is being gathered may consist of the following:
Account details: When you open an account and register to use the Services, you will be asked to provide us certain details about yourself, such as first and last name, email address, gender, birth date, personal numeric code, age, location (city/state), ID number, fiscal code, phone number, and occupation.
Social networks: When you register through your social network account (such as your Facebook account), to use the Services, we will have access to basic information from your social network account, such as your name, birthdate, profile picture, and friends’ list, as well as information you made publicly available on such account.
The second type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via the User’s use of the Services (“Non-Personal Information”).
Non-Personal Information which is being collected consists of technical information and aggregated usage information, and may contain, among other things, the User’s operating system, type of browser, screen resolution, browser, and keyboard language, the User’s ‘click-stream’ and activities on the Services, the period of time the User visited the Services and related timestamps, etc.
For the avoidance of doubt, any Non-personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.
Types of Non-personal Information we collect from or about you:
Log-in history and technical information: In order to enhance the functionality of the Services and to provide you with better user experience, we collect technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time and the domain name of the website from which you linked to the Services; etc.).
Device and connection information: We collect information from the particular device you are using, for security and fraud detection and prevention purposes. For example, we may gather information with regard to other software that is running simultaneously with the Software for detecting if you are using software that is associated with fraudulent activity (e.g. robots, malware, etc.) or checking if the connection you are using is via a VPN or proxy.
Analytics information: We collect information about your use of the Services, such as website’ usage, log files, user activity (e.g. pages viewed, the amount of time spent on particular pages, online browsing, clicks, actions, etc.), time stamps, alerts, etc. This information is collected for amongst other things troubleshooting errors and bugs as well as for research and analytics purposes about your use of the Services.
CONDITIONS FOR PROCESSING PERSONAL INFORMATION
We will process your Personal Information for a variety of reasons, each of which is prescribed by relevant data protection laws.
Our processing of your Personal Information will primarily be necessary for us to provide you with the Services. However, on certain occasions, we may ask for your consent to processing Personal Information. In these instances, your Personal Information will be processed in accordance with such consent and you will be able to withdraw this consent in writing at any time.
Special Categories of Personal Data
Our processing of your Personal Information may also involve special categories of personal data, such as your racial or ethnic origin (as defined under Article 9 of the GDPR). We will process such information, as well as disclose it to competent authorities (such as licensing bodies or law enforcement bodies), where it is necessary for the following purposes (to the extent permissible by applicable law): (i) prevention or detection of an unlawful act, (i) prevention of dishonesty, malpractice or other seriously improper conduct, provided that obtaining your consent may prejudice those purposes. In addition, we may process and disclose such information where it is necessary for the purposes of safeguarding your (or others’) economic well-being (such as detection and retention of information pertaining to those with responsible gambling issues).
The Services are not designed or directed to persons under the age of 18 with respect to the use of the Services (“Legally of Age”). If you are not Legally of Age, you should not download or use the Services nor provide any Personal Information to us.
We reserve the right to access and verify any Personal Information collected from you. In the event that we become aware that a user who is not Legally of Age has shared any information, we may discard such information unless it is needed to comply with any legal or statutory obligation binding upon us. If you have any reason to believe that a minor has shared any information with us, please contact us.
HOW WE USE THE COLLECTED INFORMATION?
We use your Personal Information for the purposes listed below:
To set up, manage and update your account;
To provide and operate the Services;
To communicate with you and to keep you informed of our latest updates to our Services and special offers;
To market our Services (see more below under “Marketing”), as well as to serve you advertisements, including behavioral advertising;
To conduct analytics, statistical and research purposes, in order to improve and customize the Services to your needs and interests (such as by compiling aggregated reports about the usage of certain features of our Services);
For customer relationship management purposes, and to support and troubleshoot the Services and to respond to your queries;
To enable us to further develop, customize and improve the Services based on Users’ common preferences and uses;
To communicate with you and to process any of your requests to exercise your User Rights;
To identify and authenticate your access to certain features of the Services;
To detect and prevent fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the integrity of the Services, including by identifying risks associated with your activity on our Services;
To investigate violations of our policies and User Agreement as well as enforce our policies and the User Agreement;
To investigate and resolve disputes in connection with your use of the Services; and
In addition, we use your Personal Information upon your specific and informed consent, such as for certain marketing and promotional activities.
Where you have not consented (or have withdrawn your consent) to the processing of your Personal Information by us, we may continue to process your Personal Information (a) where processing is required for the performance of the contract (i.e. the User Agreement) between you and us; and/or (b) where processing is necessary for compliance with a legal obligation to which we are subject; (c) where processing is necessary for the purposes of a legitimate interest of the Company (including for security reasons or for marketing purposes).
THIRD-PARTY TRACKING TECHNOLOGIES
When you visit or access our Services (for example when you visit our websites), we use (and authorize third parties to use) web beacons, cookies, pixels, scripts, tags, and other technologies (“Tracking Technologies”).
The Tracking Technologies allow us to automatically collect information about you and your online behavior, as well as your device (for example your computer or mobile device), for different purposes, such as in order to enhance your navigation on our Services, improve our Services’ performance and customize your experience on our Services. We also use this information to collect statistics about the usage of our Services, perform analytics, deliver content that is tailored to your interests, and administer services to our Users, advertisers, publishers, customers, and partners.
You should always review their privacy practices carefully before providing Personal Information to such third parties.
You are knowingly and voluntarily assuming all risks of using any third-party websites, services, or applications. You agree that we shall have no liability whatsoever with respect to such third party sites and your usage of them.
You may contact us at any time by email and request:
To access or delete any Personal Information relating to you;
To change or update any Personal Information relating to you (for example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted). Note that you may also request that we will correct errors with regard to your Personal Information (except in cases where the information is required to be kept in its original format under any applicable laws and regulations);
That we will restrict or cease any further use of your Personal Information;
That we will provide the Personal Information you volunteered to us in a machine-readable format;
To object to the processing of your Personal Information (such as for marketing purposes);
To withdraw your consent to our processing activities (provided that such processing activities rely on your consent, and not on a different legal basis);
To not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except where such processing is necessary for the performance of the contract between you and us, or it is based on your explicit consent, as provided hereunder.
Please note that these rights are not absolute and requests are subject to any applicable legal requirements, including gambling regulations and other legal and ethical reporting or document retention obligations. We may also rectify, replenish, or remove incomplete or inaccurate information, at any time and at our own discretion, in accordance with our internal policies.